PATS is a programme developed to enhance the passenger awareness skills of every individual who has care or supervision of passengers travelling by road in cars, taxis, minicabs, minibuses or large buses. People who perform this role are also known as escorts, attendants or carers. PATS training may also be relevant to minibus drivers, for example where they have a dual role as a driver/carer or work closely with a passenger assistant and share the responsibility for the care and supervision of passengers.

PATS is run as a ‘modular’ training programme and as like MiDAS has become a nationally recognised qualification. Passenger assistants take the modules which are relevant to the needs of their passengers.

DACB’s Social Enterprise; Dab Plus Driver Training offers training in 4 modules.

Module A: The Role of the Passenger Assistant This is a foundation module, a starting point for further training. It covers the role and responsibility of a passenger assistant including legal and practical issues.

Module B: Assisting Passengers with Disabilities This module deals with boarding and alighting from vehicles and safety information concerning wheelchair users. It is very similar to the relevant part of MiDAS.

Module C1: Supervising Children and Young People with Special Needs This module includes supervising children and young people with learning difficulties, autism, physical disabilities, sensory restriction and emotional or behavioural difficulties.

Module C2: Working with Adults Who Require Care and Supervision This module looks at working with passengers with learning difficulties, dementia, physical disabilities, sensory restrictions and people in mental or emotional distress.

Please contact DAB Plus Driver Training on 01771 619191 or email for further details.

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Buchan Dial-a-Community Bus is a company limited by guarantee and is recognised as a Scottish Charity.
Company number: 216225
Scottish Charity number: SC031183
DAB Plus c.i.c. is a commmunity interest company. Company number: SC316107